Refund policy

We want you to love your gear — and if you don't, we'll make it right.

At Willow & Bloom, your happiness matters as much as your harvest. If something's not right, we'll fix it.

We offer refunds for:

• Items that were sent incorrectly
• Damaged or defective products

Refund requests must be made within 30 days of your purchase date. To request one, reach out to customerservice@willowbloom.us with your order number and a brief description of the issue.

This Refund Policy may be updated at any time without prior notice. For the most current version, contact customerservice@willowbloom.us.

For best long-term results, follow the washing and care instructions included with your order.